3CX Licenses
Looking to deploy your own 3CX solution for a customer? As a 3CX Solutions Provider, Lightwire can get you going with a 3CX license to suit.
Take Control
If you’re looking to host and manage a 3CX solution for your customers, then you’ve come to the right place.
Lightwire is your one-stop 3CX Solutions Provider. Through our unique position in the market, we are able to offer 3CX licenses and certified SIP trunks.
Total Control
You’re free to do whatever you please with your 3CX license, whether you want to on-sell the license or use it to self host a 3CX solution.
Partner Discounts
As a 3CX Partner, you’ll be eligible for discounted rates on our annual 3CX license. 3CX partners can get support directly from 3CX.
A Stress free alternative
Make supporting your voice solution easier on yourself. With Lightwire’s hosted 3CX Unified Comms Solution the end to end management, maintenance, and support is in the hands of our experts.
A 3CX license for each situation
Installation and maintenance of your business communications system is made easy with 3CX. Giving you the ability to manage it yourself, whether on-premise on an appliance or server, or in the cloud. The most difficult choice is likely to be which type of license to select.
There are three 3CX licenses, which one you need depends on business requirements. Check out the feature list by clicking on the button below to compare licenses and pick the most suitable 3CX license for your client’s business.
3CX Standard license
Most basic feature set – suitable for smaller organisations that have simplistic requirements for their business phone system.
3CX Pro license
Most popular license that offers the best value for money for the majority of businesses in Australia and New Zealand.
3CX Enterprise license
All the Pro features plus skills based routing, increased web conference participants and call recording control.
On-Premise / Hosted | 3CX Standard License | 3CX Pro License | 3CX Enterprise License |
|---|---|---|---|
| On-Premise: Debian, Windows / Raspberry Pi |  | | |
| Private Cloud: Amazon, Google, Azure | | | |
| Easy Backup and Restore | | | |
| VMware / Hyper-V / KVM | | | |
Core PBX Features | 3CX Standard License | 3CX Pro License | 3CX Enterprise License |
|---|---|---|---|
| Unlimited Extensions | | | |
| iOS & Android apps | | | |
| Choose own SIP Trunk | | | |
| Extensions | Unlimited | Unlimited | Unlimited |
| iOS & Android apps | | | |
| Choose own SIP Trunk | | | |
| Receive Voicemail via Email | | | |
| Intercom / Paging / PA Announcements | | | |
| Call Parking / Pickup | | | |
| Busy Lamp Field (BLF) | | | |
| Real Time System Status | | | |
| Inbuilt SBC to deploy offsite phones | | | |
| Voicemail | | | |
| Voicemail Transcription | | | |
| Custom FQDN | | | |
| Custom SMTP Server | | |
Office Productivity | 3CX Standard License | 3CX Pro License | 3CX Enterprise License |
|---|---|---|---|
| Auto Attendant / Digital Receptionist | | | |
| Ring Extension & Mobile Simultaneously | | | |
| Integrated Fax Server | | | |
| Easily provision & manage IP phones network wide / in the cloud | | | |
| Plug & Play Phone Provisioning | | | |
| Apps: Windows and Web Client, iOS, Android | | | |
| Phone Directory | | | |
| Headset Integration | | | |
| Microsoft 365 Integration | | | |
| CRM Integration | | | |
| Call Query against DB & CRM | | | |
| Hotel PBX compatible with Fidelio Certified, Mitel & more | | | |
| Web Conference Dial-In | | |
Web Conferencing | 3CX Standard License | 3CX Pro License | 3CX Enterprise License |
|---|---|---|---|
| Screen Sharing | | | |
| Remote Assistance | | | |
| Participants | 25 | 100 | 250 |
| Polls | | | |
| PDF Sharing | | | |
| Screen Sharing | | | |
| Remote Assistance | | | |
| Whiteboard | | | |
| Participants | 25* | 100* | 250* |
*Max number of participants per 3CX Instance.
Call Center Features | 3CX Standard License | 3CX Pro License | 3CX Enterprise License |
|---|---|---|---|
| Call Queues | | | |
| Call Reports | | | |
| Call Recording | | | |
| Call Logging | | | |
| Click2Call Browser Extension | | | |
| Click2Talk | | | |
| Click2Meet | | | |
| CRM Integration | | | |
| Group Call Queue Rights Management | | | |
| Call Queues | | | |
| Real Time Statistics & Monitoring | | | |
| Supervisor Agent Status Override | | | |
| SLA Alerting | | | |
| Switchboard | | | |
| Wallboard | | | |
| Callback | | | |
| Call & Queue Reporting | | | |
| Call Recording Transcription & Search | | | |
| Barge in / Listen in / Whisper | | |
Contact Center | 3CX Standard License | 3CX Pro License | 3CX Enterprise License |
|---|---|---|---|
| Live Chat | | | |
| Facebook Messaging | | | |
| SMS | | | |
| CRM Integration | | | |
| Chat Reports | | | |
| Monitor/Whisper | | | |
| Escalate Chat to Call | | |
Enterprise Features | 3CX Standard License | 3CX Pro License | 3CX Enterprise License |
|---|---|---|---|
| Call Recording Control | | ||
| Inbuilt Failover | | ||
| Standby License | | ||
| Custom IP Phone logo | |
The Scalable Voice Model - Channels
Per user charges sound great until you realise you are paying for calls your staff aren’t making. That’s why 3CX licenses are based on how many simultaneous calls you can support at any given time. In more technical terms we call this how many simultaneous channels you require.
The per channel model makes 3CX cost-effective and flexible by sharing the license and channels among all users.
When purchasing a 3CX license, you need to consider concurrent call capacity instead of phone extensions/DDIs. We’ve found from experience that on average that 4 users require 1 channel.
Why buy licenses through Lightwire?
As a channel-focused organisation, we win when you win. Our people and systems ensure you have the speed of delivery, insights, and support access to guarantee the best possible experience.
Every element of the 3CX ecosystem can be obtained through Lightwire. Whether you’re looking for 3CX licenses, certified SIP trunks, or to outsource it all to us with our managed Hosted 3CX, we’re the 3CXperts that are channel and partner focused, and we will get the job done right.
3CX Certified SIP Trunks
Lightwire’s SIP trunks have been tested and certified against each build by 3CX. No manual configuration required, just plug and play your PBX with one of our SIP Trunks to get one of the smoothest and most reliable on-premises or hosted 3CX experiences.
Lightwire Business is a 3CX partner that holds the preferred partner and platinum 3CX partner status in both Australia and New Zealand.
3CX on steroids when hosted by Lightwire
- 99.9999% Up-time. Uninterrupted connectivity with the service level agreements to back it up – never worry again.
- 24/7 Support free of charge. Relax – let our 3CX certified engineers that live and breathe 3CX solve your problems for you.
- Voice analytics. Get all the voice insights you can possibly want from our portal, illume.
- Voice Rebilling System. Wholesalers get access to our voice rebilling system inside illume, making on charging a breeze.
Your 3CX software is delivered electronically and activated by a license key.
As soon as you place your order, you’ll receive an order confirmation email and we’ll begin processing your order right away. We usually process licence orders within 2 business days.
We can work with you to determine what’s best for your business.
However, as a general rule of thumb, 1 channel per 3-4 users is sufficient, i.e. a company with 50 users would need a 16 channel licence.
Yes. 3CX licence(s) requires renewal every year.
We’ll send you a reminder that your license is coming up for renewal.
Yes. You can upgrade your subscription at any point in time by just paying the difference for the remaining period.
For the best experience we recommend using a 3CX Certified SIP Trunk provider, like Lightwire, which ensures an optimal experience and reliability when used with 3CX.
Yes. contact us to get the pricing based on your current partner status.
