Industry insights and commentary, latest Lightwire feature releases, and educational content to help you navigate the Australasian ICT landscape.
You’re not alone. It looks like there might be an issue with internal transfers from Auto Attendants to users when using Direct Routing, which is
How best to talk ourselves up this month? Each month at Lightwire the sales and marketing team looks to form a consensus on what to
Lightwire is now an authorised distributor of 3CX licenses, meaning you can now get 3CX licenses directly from us, your 3CX communications expert. With our
With Lightwire’s Hosted 3CX offering, our customers have the ability to use the Call Flow Designer add-on, which is an awesome tool that helps creates
Lightwire has over 200 high sites across the Bay of Plenty and Waikato, giving us coverage to around 90,000 properties located as far north as
Picking the right voice solution and plan for your customer Direct Routing for Microsoft Teams, 3CX Unified Communications, or SIP Trunking are all great products,
3CX, our most powerful and cost-effective business phone system is free for you to test. Watch the video below to learn more about the free
The Lightwire partner programs (channel or wholesale) are centred around the key concept that we’re here to help you succeed, to provide the building blocks
Great news for Jabra Evolve headset owners that use Microsoft Teams. You’ll be pleased to know that you can now bring Teams to the foreground
Know exactly how many simultaneous calls you’re making with the new Channel Utilisation graphs in illume – use objective data analysis to control costs and
Choosing whether you should be a wholesaler or a channel partner can be hard. The answer is not always as straightforward as we would like
At Lightwire we’re always looking to learn from our customers, using insights into their operations to help shape our platforms and offerings. To that end,
