Wholesale Voice Solutions

Whether you are running your own voice platform and need wholesale access to SIP trunks and call minutes, or are looking to re-sell unique managed solutions on a per customer basis, our wholesale voice options will have you covered.

Most popular wholesale voice solutions

3CX

The most feature-rich and cost-effective Unified Communications Solution out there.

Teams Calling

Standardise all your business communications within the Microsoft Teams app.

SIP Trunks

Plug and play SIP trunks that are tested and certified against all major PBX brands.

What makes Lightwire's Voice Solutions different?

Agile delivery

Rapid turnaround and configuration to suit, led by a dedicated provisioning coordinator.

< 2 Min Call Wait Time

24/7 Support and sub 2 min average call wait time. Your time is valuable, we won’t keep you waiting.

 

Insights & Alerting

Every service comes with real time voice channel utilisation, (customisable) alerts, historical views, and more.

Unlimited Calling

Unlimited calling or bundled minutes to suit. We’ve got options suitable for your end-user.

Voice Network Design

Lightwire owns and operates an international voice network, with switching infrastructure and SBCs deployed in a high availability design (meaning there is at least 2 of everything, and geographical diversity is the norm) in New Zealand, Australia and the USA. 

From this network we offer Teams Calling with Direct Routing, Managed Hosted 3CX and SIP Trunks. We have unlimited plan options for every service, ensuring your customers have fixed costs and budgetary certainty. 

Voice Network Design

Billing made easy

One of the biggest blockers to success for retail voice provides is the complexity involved with billing. Variables can be huge, and if you are running with multiple upstream voice providers, it can be overwhelming for your accounts team.

Lightwire has solved this through our own in-house development efforts and through our partnership with Datagate.

Service insights and alerting

Know exactly what’s going on with your voice service from how many simultaneous calls end-users are making to how long and where they’re calling to. Illume, our partner portal transforms voice data into actionable information, so you can make informed decisions regarding your clients’ voice services.

DRIVING PROFITABILITY FOR 100+ MSPs

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3CX for MSPs

3CX - Unified Communications

3CX delivers a complete unified communications solution which can be integrated with your Office 365, CRM and ERP systems. Lightwire provides this VoIP unified communications solution as a managed service hosted within AWS. As a wholesale partner, you are granted admin access to the platform so your team can make non-commercial impacting changes.

3CX is a world leading unified comms solution, differentiated through its market leading feature set, value for money price points, and intuitive design.

If your customers need mobility and advanced reporting/functionality for their call centre or help desk teams, this is the option for them.

AJ Williams
AJ WilliamsManaging Director @ Mercury IT
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Lightwire offers 3CX at extremely competitive rates while providing market leading service and support. Mercury IT prides itself on partnering with the best in the business, and with Lightwire we know our clients are in good hands.

Looking to self host 3CX?

Here's your complete guide.

The Playbook your team needs to scope, design, sell, provision, and support 3CX.

Microsoft Teams Calling

(Named "Teams Phone" by Microsoft)

You know what Microsoft Teams is, you and your customers likely use it every day. Lightwire provides Teams certified SIP trunks to enable calling to external numbers, allowing you to manage end to end comms from within the Microsoft ecosystem.

We provide you with all the documentation, training and support required to get Teams Calling with Direct Routing configured, but leave the licensing and Teams admin to you or your end user. As always, we stay in our lane, being sure to leave plenty of room for our wholesale partners to add value.

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SIP Trunks

Whether you are running your own voice platform and need wholesale access to a carrier grade SIP trunk with a scalable channel count and call minutes, or have customers using on-site PBXs – Our SIP Trunks are compatible with virtually any platform, are 3CX preferred, and scale to any channel count required.

This service works with a SIP capable PBX or a hosted solution to enable your business to connect remote staff with ease, allow for effective DR strategies, and of course, reduce your telecommunications spend.

For carriers, we can connect with you in virtually any DC in NZ or AU, and design p/min or unlimited plans to suit your requirements.

Compliment your services
and grow your MSP business.

As an MSP you work hard to grow your reputation, a reputation that is directly linked to the services you provide. Do you have a telco partner that is focused on complementing, rather than competing, with your product/services portfolio?

International toll-free numbers

Help your customers create a presence in multiple international markets, giving international customers free call access to sales and support staff.

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SIP Phone

Desk phones

For those that prefer the look and feel of a physical desk phone, we have got you covered. Check out our IP Capable phones that are supported by 3CX and certified for Teams Calling by clicking the link below.

Number Portability

Your customer’s number is part of their identity, we know it is essential that they keep it once they move voice to you. In NZ and AU we can port landline, 1300 and toll-free numbers across to us, check out the links below to see what we need to know to make it a smooth process.

Porting numbers

Kick off your Wholesale journey today.

Fill out the form below to take the first step to become a Lightwire Wholesale Partner and your new Lightwire Account Manager will reach out to you within 1 business day.

Choose a better way to get your clients connected