Wholesale Voice Solutions
Whether you are running your own voice platform and need wholesale access to SIP trunks and call minutes, or are looking to re-sell unique managed solutions on a per customer basis, our wholesale voice options will have you covered
Most popular wholesale voice solutions
3CX
The most feature-rich and cost-effective Unified Communications Solution out there
Teams Calling
Standardise all your business communications within the Microsoft Teams app
SIP Trunks
Plug and play SIP trunks that are tested and certified against all major PBX brands
Why Lightwire Business Voice Solutions?
Agile delivery
Rapid turnaround and configuration to suit, led by a dedicated provisioning coordinator
< 2 Min Call Wait Time
24/7 Support and sub 2 min average call wait time. Your time is valuable, we won’t keep you waiting
Insights & Alerting
Every service comes with real time voice channel utilisation, (customisable) alerts, historical views, and more
Boundless Calling
Boundless calling or bundled minutes to suit. We’ve got options suitable for your end-user
Voice Network Design
Lightwire Business owns and operates an international voice network, with switching infrastructure and SBCs deployed in a high availability design (meaning there is at least 2 of everything, and geographical diversity is the norm) in New Zealand, Australia and the USA.
We offer Teams Calling with Direct Routing, Managed Hosted 3CX and SIP Trunks. We have boundless plan options for every service, ensuring your customers have fixed costs and budgetary certainty.
Billing made easy
One of the biggest blockers to success for retail voice providers is the complexity involved with billing. Variables can be huge, and if you’re running with multiple upstream voice providers, it can be overwhelming for your accounts team.
Lightwire Business has solved this through our own in-house development efforts and through our partnership with Datagate.
Service insights and alerting
Track your voice service details easily—see call volumes, durations, and destinations.
illume is our Partner’s portal – turning voice data into useful insights, helping you make better decisions for your clients.
3CX - Unified Communications
3CX delivers a complete unified communications solution which can be integrated with your Office 365, CRM and ERP systems. Lightwire provides this VoIP unified communications solution as a managed service hosted within AWS. As a wholesale partner, you are granted admin access to the platform so your team can make non-commercial impacting changes.
3CX is a world leading unified comms solution, differentiated through its market leading feature set, value for money price points, and intuitive design.
If your customers need mobility and advanced reporting/functionality for their call centre or help desk teams, this is the option for them.
Looking to self host 3CX?
Here's your complete guide
All your team needs to know to scope, design, sell, provision, and support 3CX
Microsoft Teams Calling
(also known as Teams Phone)
You know what Microsoft Teams is, you and your customers likely use it every day. Lightwire Business provides Teams certified SIP trunks to enable calling to external numbers, allowing you to manage end to end comms from within the Microsoft ecosystem.
We provide you with all the documentation, training and support required to get Teams Calling with Direct Routing configured, but leave the licensing and Teams admin to you or your end user. We’ll stay in our lane, being sure to leave plenty of room for our wholesale partners to add value.
SIP Trunks
Whether you are running your own voice platform and need wholesale access to a carrier grade SIP trunk with a scalable channel count and call minutes, or have customers using on-site PBXs – Our SIP Trunks are compatible with virtually any platform, are 3CX preferred, and scale to any channel count required.
This service works with a SIP capable PBX or a hosted solution to enable your business to connect remote staff with ease, allow for effective DR strategies, and of course, reduce your telecommunications spend.
For carriers, we can connect with you in virtually any DC in NZ or AU, and design p/min or boundless plans to suit your requirements.
Complement your services
and grow your MSP business
International toll-free numbers
Help your customers create a presence in multiple international markets, giving international customers free call access to sales and support staff.
Desk phones
For those that prefer the look and feel of a physical desk phone, we have got you covered. Check out our IP Capable phones that are supported by 3CX and certified for Teams Calling.
Number Portability
Your customer’s number is part of their identity, we know it is essential that they keep it once they move voice to you. In NZ and AU we can port landline, 1300 and toll-free numbers across to us. See what we need to know to make it a smooth process below.
