3CX Contact Centre Features
If you’re considering upgrading your Contact Centre or Service Desks phone system, look no further. In our latest video, Brendan & Nick discuss 3CX‘s Contact
If you’re considering upgrading your Contact Centre or Service Desks phone system, look no further. In our latest video, Brendan & Nick discuss 3CX‘s Contact
A frequent question we hear is “What’s the best voice solution for us?”. When it comes to voice solutions there’s no “one-size fits all”. The
We’re at Currumbin Wildlife Sanctuary, shining a bit of a spotlight on this not for profit organisation and talking about how Lightwire Business fits into
Watch Sean Braybook from Mercury IT talk about light bulb moments and getting excited about improving productivity for companies with a simple adaptation of behaviour.
Teams Calling with direct routing, it’s great for some, and not so great for others. Watch this video and learn what you should be looking
People aren’t huge fans of getting really high phone bills, so they want to know that when they make a lot of calls they still
Previously we posted which Microsoft license do I need to use Direct Routing for Teams Calling from Lightwire Business in 2020, and this is an
Surely, this can’t be the best option? You only get value out of Teams Calling or any voice solution if all staff members can make
Which Microsoft license do I need in order to use Direct Routing for Teams Calling from Lightwire Business in 2020? Navigating licenses can be tricky
Digital Transformation is the use of new, fast, and frequently changing digital technology to solve problems. It’s also about making smart choices. You’re likely reading
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