Tag: Teams

Blog

Voice Ordering Tool

With the release of our new voice plans, we’ve also updated our voice ordering tool in illume. See our step-by-step guide to placing a new voice order quickly and easily.

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Blog

Our Revamped Voice Plans

We’re proud to announce that our voice plans are now more flexible than ever so you can attract and retain more business.   Plans can be

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Teams Phone licensing in 2024
Blog

Teams Phone Licensing in 2024

Welcome to the dynamic world of Microsoft Teams, where communication and collaboration converge seamlessly. As Teams continues to evolve, especially in its calling capabilities through

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teams phone auto attendant
Blog

Teams Phone Auto Attendant

The auto attendant in Microsoft Teams Phone, also known as Teams Calling, is a feature that provides automated call handling and routing capabilities for incoming

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How to sell Teams Calling, a guide for MSPs
Blog

How to sell Teams Calling

Teams Phone has its strengths and weaknesses. Whether it is the right fit for your clients is going to come down to cost, functionality, reliability

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What are voice channels and how to scope them
Blog

What are voice channels?

We will try and keep this section as “un-salesy” and to the point as possible, but it is essential that you understand the difference between

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