The Future of Telephony
Traditional phone lines have largely remained unchanged for the last 100 years. Too long have traditional phone line providers gotten away with absurd calling charges and phone systems that do not scale.
Forward-thinking business and IT leaders are moving to VoIP phone business systems (PBX) with smart SIP Channels from Lightwire that gives them the reliable calling quality, as well as voice insights that give them the power to make informed decisions.
SIP Channels
Designed to be low-cost, flexible, and with increased functionality, Lightwire SIP Channels connect your offices and clients in New Zealand & Australia with the world, no matter where they are.
Lower Monthly Costs
The monthly fee to have a number of lines installed at your office drops significantly with SIP Trunks. And DIDs cost a lot less.
Increased Flexibility
Growing your business? With Lightwire SIP Channels It is easy to add additional channels to your SIP Trunk to cope with increased calls.
Keep Your Number
SIP lines are not bound to a location, so it’s easy to move offices without having to change your stationary or inform your customers.
What are SIP Channels and Trunks?
Using this standard protocol, (VoIP) providers like Lightwire connects one or more channels to the customer’s Phone Business System (PBX). Phone numbers and Direct Inward Dialing numbers (DIDs – which are virtual numbers that allow you to route calls to your existing telephone lines) are linked to the SIP trunk. The name ‘trunk’ comes from the telecom world and it means, more or less, a group of phone SIP channels.
Seeing is believing
Sign up for the 14-day risk-free 3CX trial so you can judge the performance for yourself.
Leverage a Modern pbx
Lightwire SIP Channels work with almost any SIP capable PBX or hosted solution to connect your staff with ease, allow for effective disaster recovery strategies, and of course, reduce your telecommunications spend. Here are some of the PBXs our clients run with Lightwire SIP channels.
Benefits of Lightwire's SIP Channels
It’s time to say goodbye to legacy business phone systems. SIP Channels deliver:
- Lower monthly Line & DID Rental – The monthly fee to have a number of lines installed at your office drops significantly with SIP Trunks. And DIDs cost a lot less.
- Lower call charges –Thousands of minutes in our plans to ensure you keep calling costs low.
- Better customer service – Provide better customer service by adding more geographical numbers. Quickly and easily add numbers to your SIP Trunk and terminate them on your IP PBX – you can give customers more options to dial in at a significantly lower cost, even long distance.
- Move offices and keep the same number – SIP lines are not bound to a location, so it’s easy to move offices without having to change your stationary or inform your customers. There is no longer any need to pay to forward phone calls to the new offices.
- Leverage a modern IP PBX – Modern IP PBX / Unified Communications solutions will give customers increased productivity, mobility and boost sales. Connecting an IP PBX to SIP Trunks is much easier than via the PSTN. You can go on-premise or hosted, the choice is yours.
- Flexibility – It is easy to add channels to your SIP Trunk to cope with increased calls.
Voice insights
Making informed voice decisions has never been easier
Know exactly what’s going on with your voice service from call volume to how many simultaneous calls you’re making. Illume, our customer portal transforms voice data into actionable information, so you can make informed decisions regarding your voice service.
Pricing
Choose the channel type that works best for you
Bundled Calling Plans
A generous allocation of phone numbers and minutes are included. More mobile minutes can be added to allow for cost effective growth in call volumes.
5 Channels starting from $44/month
Unlimited Calling Plans
Budgetary certainty with unlimited fixed and mobile calls to NZ and Australia, even calls to 1300 numbers in Australia are unlimited.
5 Unlimited Channels starting from $250/month
Bundled Calling Plans
Bundle prices are based on how many channels you require and the contract term.
5 Channel Bundle
Best option for organisations with less than 15 users.- Up to 5 DDI Phone Numbers
- 6000 Local Minutes (NZ)
- 2000 National Minutes (AU/NZ)
- 50 Mobile Minutes (AU/NZ)
$50 setup charge and $15 porting charge per number applies.
10 Channel Bundle
Most popular for organisations with less than 30 users- Up to 10 Phone Numbers
- 12000 Local Minutes (NZ)
- 5000 National Minutes (AU/NZ)
- 100 Mobile Minutes (AU/NZ)
$50 setup charge and $15 porting charge per number applies.
20 Channel Bundle
Excellent for less than 60 users- Up to 20 Phone Numbers
- 25000 Local Minutes (NZ)
- 10000 National Minutes (AU/NZ)
- 200 Mobile Minutes (AU/NZ)
$50 setup charge and $15 porting charge per number applies.
Setup charge and porting charge per number applies. Prices exclude GST. Australian customers are billed in AUD, whereas New Zealand customers are billed in NZD. 12 and 36 month term plans available on request.
Unlimited Calling Pricing
Unlimited calling bundles pricing are based on how many channels you require and the contract term.
5 Channel Unlimited
Best option for organisations with less than 15 users.- Up to 5 DDI Phone Numbers
- Unlimited outbound minutes to NZ/AU landline and mobile
- Unlimited outbound minutes to Australian 1300 numbers
$50 setup charge and $15 porting charge per number applies.
10 Channel Unlimited
Most popular for organisations with less than 30 users- Up to 10 Phone Numbers
- Unlimited outbound minutes to NZ/AU landline and mobile
- Unlimited outbound minutes to Australian 1300 numbers
$50 setup charge and $15 porting charge per number applies.
20 Channel Unlimited
Excellent for less than 60 users- Up to 20 Phone Numbers
- Unlimited outbound minutes to NZ/AU landline and mobile
- Unlimited outbound minutes to Australian 1300 numbers
$50 setup charge and $15 porting charge per number applies.
Setup charge and porting charge per number applies. Prices exclude GST. Australian customers are billed in AUD, whereas New Zealand Customers are billed in NZD. 12 and 36 month term plans available on request
Select bundled calling or unlimited calling above to see pricing
Need more than 20 Channels?
Make sure you never run out of channels to run your simultaneous calls by adding more channels to your bundle.
Need 12 or 36 Month SIP Pricing?
The longer the contract term, the lower the price. 36 month terms can save you up to 40% on unlimited calling bundles.
Why not try our SIP Channels?
Anyone can deliver a product – delivering a quality service, however is a totally different question. We understand that making the decision to work with a Telecom provider is not an easy or risk free decision to make.
We know that you have questions. Will our support be as good as we say it will be? How fast are we to respond? How transparent is the provisioning process and account management tools? What if SIP lines are not what I’m looking for?
That’s why we offer a 14-day, risk-free trial. If you after 14 days you don’t like it, it will cancel automatically, no questions asked.
That way you can:
- Judge our service for yourself as a Lightwire client
- Easily scale your voice system as your team grows
- Enjoy high call quality
- Try out a new SIP lines provider 100% risk-free for 14 days.
Any questions? Please don’t hesitate to contact sales@lightwirebusiness.com
Have a question?
Give us a call on AU: 1300 016 678 or NZ: 0800 534 567
We’re here to help! Contact our friendly team of experts and we’ll answer any questions you might have.
Calling charges
Where calls exceed the allowance within a selected bundle, the following rates apply:
Price excl. GST
Destination | Charge p/min |
AU/NZ nationwide | $0.03 |
AU/NZ mobile | $0.16 |
1300 outbound | $0.10 |
1300 inbound from landline | $0.04 |
1300 inbound from mobiles | $0.07 |
AU/NZ Tollfree inbound from landline | $0.05 |
AU Tollfree inbound from mobile | $0.15 |
NZ Tollfree inbound from mobile | $0.25 |
United States landline | $0.04 |
Singapore landline | $0.03 |
United Kingdom landline | $0.04 |
China landline | $0.04 |
Additional services
Make the most out of your SIP bundle by adding one of the following services to your SIP channel bundle:
Price excl. GST
Additional Services | Charge p/month |
AU/NZ DDI | $3 |
AU/NZ 100 DDI Block | $60 |
Australian 1300/1800 Number | $25 |
NZ Tollfree number | $10 |
500 Mobile Minutes | $50 |
1000 Mobile Minutes | $80 |
Service notes
- SIP channels do not accommodate fax, alarm monitoring or EFTPOS.
- Porting takes approximately 2-4 weeks to complete but lead times are best effort only.
- Services are covered by Lightwire’s 24/7 business support.
- Other rates available on request
