Lightwire Resource Centre
Industry insights and commentary, latest Lightwire feature releases, and educational content to help you navigate the Australasian ICT landscape
Trending Resources
Teams Calling Playbook
Teams Calling playbook This isn’t a sales doc and you won’t find much in the way of pricing or sales pitches. However, you’ll learn what
The 3CX Playbook
The Playbook your team needs to scope, design, sell, provision, and support self hosted 3CX.
Teams Calling Webinar
Teams Calling Webinar Get to know Teams Calling and learn if it’s something for you and your organisation (or not) in this informal no obligations
Lightwire content vault
Blog posts
45. Reviewing the Harvard Business School course
Brendan attended his first course at Harvard Business School last month and gives us his review of the experience in the first episode for 2023.
Teams Calling Configuration & Setup
The blog post gives you an overview of the steps required to successfully configure a Teams instance for use with Lightwire’s SIP services. Teams configuration
How to sell Teams Calling
Teams Phone has its strengths and weaknesses. Whether it is the right fit for your clients is going to come down to cost, functionality, reliability
How 3CX Drives Client Profitability
3CX is a UCaaS platform that drives profitability, and it does that for both you as an MSP and your clients. If the features on
Teams Calling Playbook
The Teams Calling Playbook helps MSPs scope, design, provision, and support Teams Calling with Confidence.
How Teams Calling drives MSP profitability
Digital Transformation is the use of new, fast, and frequently changing digital technology to solve problems. It’s also about making smart choices. Our thinking is
Changes to illume login
We’re updating the Lightwire login flow to improve security and improve your experience while using the suite of Lightwire tools that can be found inside
3CX Reporting Functionality
When it comes to making sense of 3CX reports, there are two distinct types of reports, your standard call reporting and on-demand reports that can
44. Starting a podcast for your business
Have you thought about starting a podcast for your business? Well, this week, we’ll give you a head start by telling you all about the
What are voice channels?
We will try and keep this section as “un-salesy” and to the point as possible, but it is essential that you understand the difference between
Should you pick Teams Calling for clients?
If your client has simple requirements, you’re off to a good start. And by simple, we mean simple call flows and a basic IVR or
Demystifying 3CX Licensing
3CX Standard License, 3CX Pro License, 3CX Enterprise License, and now 3CX StartUP License – that’s a lot of licenses, but how do the license
