Lightwire Resource Centre
Industry insights and commentary, latest Lightwire feature releases, and educational content to help you navigate the Australasian ICT landscape
Trending Resources
Teams Calling Playbook
Teams Calling playbook This isn’t a sales doc and you won’t find much in the way of pricing or sales pitches. However, you’ll learn what
The 3CX Playbook
The Playbook your team needs to scope, design, sell, provision, and support self hosted 3CX.
Teams Calling Webinar
Teams Calling Webinar Get to know Teams Calling and learn if it’s something for you and your organisation (or not) in this informal no obligations
Lightwire content vault
Blog posts
Newsletter December 2023
What a year it’s been, and we’re all excited to get stuck back in after a well-deserved break, so on that note. The team at
Holiday Phone Diversions
Are your clients prepared for the upcoming holidays?
Chances are they’ll be adjusting their hours or closing.
Make sure that their phone system reflects these changes and diverts calls to the right place (voicemail, mobile, etc.)
Voice Provisioning Process
When you’re moving your clients’ voice services over to Lightwire you don’t want any surprises. This blog post gives you insight into what happens during
Newsletter October 2023
This month saw some changes to our executive leadership team, with the appointment of Scott Raynel as the new CEO of Lightwire and the departure
Embargo period 2023-2024
Local Fibre Companies (LFCs) will be implementing a level of change restriction on some parts of their networks environment over the 2023-24 Christmas holiday period.
nbn™ Provisioning
When it comes to nbn™ provisioning and what to expect, there are two different scenarios and they depend on whether the necessary nbn™ infrastructure at
Newsletter September 2023
It’s shaping up to be another eventful month here at Lightwire, and we’re keen to keep you in the loop with all that’s new and
63. MSP Marketing Masterclass
Join Brendan Ritchie and Paul Green from MSP Marketing as they delve into the nuances of modern marketing. Together they discuss the undeniable power of
nbn™ NTUs
The National Broadband Network (NBN) in Australia offers a range of different technologies under its Multi-Technology Mix (MTM) approach. Each of these technologies uses a
62. Mastering Tech Recruitment
In this episode of Insights as a Service, Brendan is joined by Dean Ellis, recruitment manager at Beaumont People. From global Insights to local benefits,
How to connect to nbn™
Becoming a Retail Service Provider (RSP) with direct access to the National Broadband Network (nbn™) in Australia is a formidable task. It involves several crucial
Newsletter August 2023
Last month we further enhanced our connectivity and interconnect options for our growing partner base by moving into the new CDC Hyperscale Data Centre and the Vocus Albany Data (both located on NZ’s North Shore).
