Lightwire Resource Centre
Industry insights and commentary, latest Lightwire feature releases, and educational content to help you navigate the Australasian ICT landscape
Trending Resources
Teams Calling Playbook
Teams Calling playbook This isn’t a sales doc and you won’t find much in the way of pricing or sales pitches. However, you’ll learn what
The 3CX Playbook
The Playbook your team needs to scope, design, sell, provision, and support self hosted 3CX.
Teams Calling Webinar
Teams Calling Webinar Get to know Teams Calling and learn if it’s something for you and your organisation (or not) in this informal no obligations
Lightwire content vault
Blog posts
Panel Discussion: Hyperfibre
Jeremy Nees, The Instillery’s Chief Operation Officer joined myself and Nick for a quick discussion on Hyperfibre which offers insanely fast speeds at great price
Wholesale Rebilling for Voice Services
See and set your own voice rates based on call types and/or destination prefixes inside our customer portal, illume. New Feature: Wholesale Rebilling for Voice
Hyperfibre Rollout
Keeping track of Hyperfibre rollout shouldn’t be difficult. We combined Chorus’ & Ultrafast Fibre’s (UFF) hyperfibre rollout plans into one easily readable A4. Enable confirmed
14-Day Free Teams Calling Trial
Free 14 day Teams Trial offer, explained by Brendan (and Fang). If you’re thinking of getting started on the most cost-effective channel based approach to
3CX Contact Centre Features
If you’re considering upgrading your Contact Centre or Service Desks phone system, look no further. In our latest video, Brendan & Nick discuss 3CX‘s Contact
What is SIP ALG and how to disable it
Due to the COVID-19 many people opt to take their desk phones with them in order to work remotely. It is highly recommend to disable
Teams Calling or 3CX?
A frequent question we hear is “What’s the best voice solution for us?”. When it comes to voice solutions there’s no “one-size fits all”. The
Currumbin Wildlife Sanctuary Case Study
We’re at Currumbin Wildlife Sanctuary, shining a bit of a spotlight on this not for profit organisation and talking about how Lightwire Business fits into
CSP Promo Makes Direct Routing Adoption Easier
Update 30 August 2021 The CSP Promo offer as stated below is expired and no longer applies. Check out Microsoft’s latest CSP offers here. CSP
Panel Discussion: Physical Phones in 2020?
Watch Sean Braybook from Mercury IT talk about light bulb moments and getting excited about improving productivity for companies with a simple adaptation of behaviour.
Panel Discussion: Is Teams Calling right for Lightwire?
Teams Calling with direct routing, it’s great for some, and not so great for others. Watch this video and learn what you should be looking
Unlimited Calling for Voice
People aren’t huge fans of getting really high phone bills, so they want to know that when they make a lot of calls they still
