Lightwire Resource Centre
Industry insights and commentary, latest Lightwire feature releases, and educational content to help you navigate the Australasian ICT landscape
Trending Resources
Teams Calling Playbook
Teams Calling playbook This isn’t a sales doc and you won’t find much in the way of pricing or sales pitches. However, you’ll learn what
The 3CX Playbook
The Playbook your team needs to scope, design, sell, provision, and support self hosted 3CX.
Teams Calling Webinar
Teams Calling Webinar Get to know Teams Calling in this informal, no obligations on-demand webinar. Watch Webinar What’s this webinar about? After watching the Teams
Lightwire content vault
Blog posts
Control caller ID with Teams Calling
Caller ID is important for your business. Teams Calling (also known as Teams Phone) can be a little limited in how it handles caller ID.
22. Getting beaten up by the Dev team
Introduction Just because you have developers ready to work on new products or features doesn’t mean they should. Adding more products or features doesn’t equate
21. What Makes an Effective Leader
Introduction With skills shortages biting, it’s never been more critical for businesses to create pathways for emerging leaders. But what makes an effective leader? And
20. The Inflation Opportunity
Introduction In this period of rampant inflation, your margins will inevitably be eroded if you don’t raise your prices. Efficiency within your sales team and
Teams Calling eBook
You’ll probably be familiar with modern workplace apps like Teams, so we will take it as a given that you know the basics, so we
Master illume Series (Q3 – FY2022)
Drive end user experiences and efficiencies with real time connectivity insights by becoming an illumenated master. Darryl Turner, built most of the platform and will help
19. Sales people are coin operated
Introduction Harriet Mellor runs Your Sales Co, a sales training company that works extensively in the tech sector. This week she joined Brendan to talk
18. A Shortage of Everything from People to Hardware
Introduction How can the nimble MSPs compete with the big companies when it comes to recruitment? And how does your company culture play an essential
17. Hyperfibre with Kurt Rodgers
Introduction Enable complete utilisation of the cloud by taking the breaks off your client WANs. Kurt Rodgers, Network Strategy Manager for Chorus, NZ’s largest fibre
COVID update across the carriers
Omicron has had a small impact on fibre carrier workforces across NZ. However, it’s important to keep in mind that the upstream carriers may, for
16. What Teams Phone Lacks
Introduction Not sure whether Teams Phone is the fit for your clients? Wondering how to scope it? In this episode, Brendan & Nick walk through
15. How to differentiate your MSP with Nigel Moore
Introduction This is part 2 of the in-depth conversation between Brendan and Nigel from The Tech Tribe. Nigel shares his MSP Sales and Marketing experience