Insights as a Service episode:

22. Getting beaten up by the Dev team

22. Getting beaten up by the Dev team

Introduction

Just because you have developers ready to work on new products or features doesn’t mean they should. Adding more products or features doesn’t equate to better business results. Creating solutions clients want starts with getting the basics right.

Join Brendan and Nick in this back to basics episode on how you can partner with customers and internal teams for continuous (product) improvements, how to market new products and features, and to think strategy like Jeff Bezos.

Timestamps:

  • 0:00 What’s in this episode
  • 1:20 Positioning for MSPs
  • 7:30 How to build products that interest your clients
  • 12:40 Creating better experiences with your product
  • 19:50 Practical focus tips for the busy IT leader
  • 28:22 Strategic partnerships to grow your MSP

Recent Posts

Embargo period 2024-2025

Local Fibre Companies (LFCs) will be implementing a level of change restriction on some parts of their network environment over the 2024-25 Christmas holiday period.

Read More »

3CX v20 – New Features Update

After a 3CX v20 system upgrade, you may notice features that are different from what you’re used to. We’ve put together a summary of some main changes and improvements, in Version 20.

Read More »

Voice Ordering Tool

With the release of our new voice plans, we’ve also updated our voice ordering tool in illume. See our step-by-step guide to placing a new voice order quickly and easily.

Read More »

Sign up for our Newsletter

Join over 2000+ customers who stay up to date with resources, articles, and sometimes controversial industry insights.