Wholesale Partner Program

Wholesale and rebate partner programs for MSPs of all sizes

Our partner program

Being a partner means you’re still the face of your business while we do all the work in the background.

We’ll ensure you’re reselling the right products, with the right expertise and with the right support.

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MSPs & growing through our Wholesale Partner Program

What our partners are saying

The Instillery works with Lightwire Business because its people act as an extension of our own business. From sales, to pre-sale design, support and provisioning, they are easy to get in touch with and always proactively looking to help. Their focus on customer led development helps us gain valuable service insights and has enabled us to streamline service qualification, delivery and support.

I've partnered with Lightwire Business for the past two years and am continually impressed by their prioritising of service excellence as a vital cornerstone of their organisation. Their focus on tailored client outcomes ensures that the communications tools a company is provided, aligns with the customer business goals to deliver a seamless experience.

The partnership with Lightwire has been game-changer that enables digital transformation for New Zealand organisations by securily connecting users, devices, and applications, anywhere and everywhere – making the internet the new secure corporate network.

We went with Lightwire because they allow us to stay in control of the Microsoft tenancy. Their configuration guide made it super easy to set up the Teams environment to work with their SIP Trunks.

The call quality is clear and crisp, and the Lightwire team has been incredibly helpful, so we’re a very happy partner!

I just wanted to say a huge thank to you and your staff. Every experience my team and I have had with Lightwire has been overwhelmingly positive. I had comments from a staff member again today saying how efficient and knowledgeable the Lightwire support staff are.

So thanks from all the team at Unit Networks, your team makes light work of what can sometimes be very challenging situations.

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what do you get out of the partner program?

Maintain ownership of your relationships

You know your clients best. It only makes sense that you handle client contact, billing, and tier 1 support. We never reach out to your clients and remain purely focused on you

You set the rates

You buy services from us at a fixed rate, but you’re free to resell these services at whatever rate you deem fit, and for this reason we don’t publish our rates publicly

We’ll build to tools you need

Partners like you directly influence our product roadmap and strategy. Regular feedback sessions and advisory boards ensure we are aligned to your success

Flexibility

You get access to Lightwire’s services and bring us into the deals that you think we’re suitable for. We don’t lock you into exclusivity

People are at the centre of everything we do

It’s a mutually beneficial relationship, but it’s so much more than that. Hear what Steph has to say about becoming a partner with Lightwire Business.

Benefits of our Partner Program

Profitability

Profitability

Bringing in a steady stream of recurring profit from telco services and adding additional value to your end-users via extra services like training sessions, physical phone management, call flow designs, and much more.

Customer loyalty

customer loyalty

You keep customers sticky, and we have the product set that will ensure your eco system is tight and your clients have a fantastic experience.

Greater share of wallet

Greater share of wallet

Being able to capture more of your client spend, which helps you become their defacto partner for everything IT, ensuring higher profitability and further limiting customer churn.

an Extension of your team

an extension of your team

Lightwire’s team supports your team to do their best work from pre-sales to post-sale implementation.

Brand reputation

BRAND reputation

Every Lightwire team member and process is aligned to make you look good to your end-users. The result? A NPS score of 47 with more than half of Lightwire partners rating us a 10/10.

resources to help you win

THE RESOURCES TO HELP YOU WIN

Getting access to the complete resource library that’s crafted by our experts to help MSPs just like you to get ahead. From ready-to-go marketing assets to technical how-to guides and playbooks - our knowledge and know-how is at your disposal.

Setting you up for success

You can only be an effective partner if you have the support, resources, and tools needed to succeed. The Lightwire partner program has a rigorous onboarding process that will equip you, train you, and set you up for success.

The onboarding process establishes a strong foundation for a mutual beneficial partnership. You get to know us, we get to know you, then we’ll help you position your products and much more, including:

Stage 1:

Orientation

Introductions and creating a business plan aligned to your target market

Initial sales and technical training tailored to your needs and requirements such as product knowledge, sales techniques, and technical training.

Stage 2:

Development

Get your sales team trained, excited and selling.

This includes executing demand-generation campaigns and aligning operations to ensure early wins.

Stage 3:

Growth

At this stage, the focus is on growing your sales pipeline through joint selling.

Your team will be confident in their ability to sell Lightwire products and services effectively.

Stage 4:

Value & Advocacy

The first QBR is coming up.

By this time we’ve co-created marketing campaigns, and advanced training sessions are planned to help your staff become subject matter experts.

Stage 5:

Celebrate

Wow did a year go by that quickly?

We review the partnership’s progress against the goals and celebrate the milestones.

Kick Off Your Wholesale Journey

Contact us for more information or to take the first step to become a Lightwire Business Wholesale Partner.

We’ll respond within one business day.

Lightwire

Services

Contact

We’re happy to help.

For any queries or for more information, simply contact us.

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