Managed Hardware
We know how frustrating it is when your systems aren’t performing and we’re here to make sure your team gets the best possible connectivity experience.
Enjoy simplicity – It’s not easy to configure devices correctly and securely, and the more you add, the harder it gets.
Increase productivity by leaving router/firewall management to Lightwire’s skilled team of engineers.
You can rest easy knowing that the Lightwire Business team is using the FortiGate suite of applications to patch and update your devices.
Why Choose Managed Hardware?
Many of our managed IT customers choose Lightwire Business because we listen. Our goal? Creating the best connectivity experience possible. That means we keep it simple, we don’t drown you in jargon, we provide quality solutions, and amazing support.
Need help picking the right hardware? We work with you to determine the best solution for organisation’s needs and goals.
With teams on both sides of the Tasman, we have got you covered. In the event of hardware failure we provide a free device replacement the next day.
Our Managed Hardware as a Service Options
Managed Routers
These devices can be uniquely configured to run IPsec VPNs, or to simply terminate a standard connection, leaving all elements of the end to end delivery of the service in the capable hands of our network engineers.
Managed Firewalls
Under this model Lightwire handles the configuration, management and reporting of a number of UTM functions.
VOIP Phones and Headsets
Our managed phones are delivered fully configured, usually for use with our 3CX unified comms or Teams Calling solutions, but can also terminate directly to our soft switch with a single line per phone for smaller deployments.
Managed Routers
These devices can be configured with unique configurations, to run IPsec VPNs, or to simply terminate a standard connection, leaving all elements of the end to end delivery of the service in our court.
Our standard models are shown in the table below:
| Model | When is it used? | Setup charge | Monthly charge |
| Cisco 887va | Terminating xDSL services | $199 | $39 |
| FortiWiFi 30E 3G/4G | Mobile broadband services only | $199 | $79 |
| FortiGate 60E | Ethernet services | $199 | $49 |
| FortiWiFi 60E | Ethernet services where WiFi is required | $199 | $59 |
| FortiGate 100F | Gigabit ethernet services | $199 | $359 |
Managed Routers pricing based on a 24 month term. All prices excludes GST.
Managed Firewalls
Under this model, Lightwire handles the configuration, management and reporting of a number of UTM functions.
Using the FortiGate product range, we deploy a physical router/firewall at each site and use a cloud-based collector for reporting and visibility of network security.
Service Features Include:
Web filtering – allows blocking of particular websites, or whole categories such as streaming video or social networks
Anti-virus – intercept malicious and dangerous software before it enters your network
Alerts – in the event of defined security events such as suspicious activities (a botnet computer for example) inside your network
A single report for multiple sites – provides unified basis for network analysis
Usage reporting – broken down by application/website, source IP, duration and traffic used.
| Model | When is it used? | Setup charge | Monthly charge |
| FortiGate 60E | Ethernet services | $199 | $139 |
| FortiWiFi 60E | Ethernet services where WiFi is required | $199 | $149 |
| Gigabit ethernet services | $199 | $359 |
Managed Firewalls pricing based on a 24 month term. All prices excludes GST.
Desk Phones
Our managed phones are delivered fully configured, usually for use with our 3CX unified communications solution, but can also terminate directly to our soft switch with a single line per phone for smaller deployments.
As with all of our managed hardware solutions, any faulty units are replaced next business day and all configuration changes are handled by our NOC upon request.
Yealink T54W
Yealink W53P
Managed pricing based on a 24 month term. All prices excludes GST.
Desk Phones for Teams Calling
Teams certified desk and conferencing phones allow a seamless Microsoft Teams experience for all participants on calls and conferences, as well as support increased collaboration and productivity.
As with all of our managed hardware solutions, any faulty units are replaced next business day.
Managed pricing based on a 24 month term. All prices excludes GST.
Need help with phones?
We have friendly staff on stand-by, but if you prefer to figure it out yourself then please consult one of the many getting started guides or manuals.
Headsets
Implementing a good quality headset into an employee’s work equipment can provide a business many benefits, including improving productivity and increasing the overall efficiency of the employee using the headset.
There are many business settings that will benefit considerably from using headsets, including a busy environment where many people use phones and the noise cancelling characteristics are essential, when the employee needs to spend a large percentage of their work day on the phone, when multitasking is required such as note taking or using a computer or when the employee needs to have mobility.
Managed pricing based on a 24 month term. All prices excludes GST.
