Panel Discussion: Is Teams Calling right for Lightwire?

Teams Calling with direct routing, it’s great for some, and not so great for others. Watch this video and learn what you should be looking at if you are considering Teams Calling for your organisation.

Feel free to skip ahead to a part that interests you

2:30 – Time of day diverts

3:55 – Configuring call queues

5:10 – Mobility

5:40 – Dashboard view

6:15 – Service desk reports/SLAs

8:04 – Integrating Teams with 3rd party apps

9:00 – Community support

9:41 – Direct Routing benefits

10:10 – Using PowerShell vs admin centre

10:48 – Call recording

12:08 – Cost comparison and licensing

14:03 – Lightwire conclusion

15:00 – Who is best suited to Teams Calling?

17:40 – contact details

18:05 – Brendan burns Nick

Not sure if Teams Calling is right for your organisation?

We are happy to help. Contact our friendly team of experts and we’ll answer any questions you might have. Give us a call on AU: 1300 016 678 or NZ: 0800 534 567

Like this post?

Share on twitter
Share on Twitter
Share on linkedin
Share on Linkdin

Read more

3CX
Catherine Dearlove

3CX V18 & Microsoft Teams – Best of both worlds?

The release of 3CX Version 18 brings with it a whole host of benefits, including user sync, calendar status sync and the highly anticipated Teams phone system integration.   Let’s take a look at how the integration works and if it’s right for your business. 

Read More »

Read more

3CX
Catherine Dearlove

3CX V18 & Microsoft Teams – Best of both worlds?

The release of 3CX Version 18 brings with it a whole host of benefits, including user sync, calendar status sync and the highly anticipated Teams phone system integration.   Let’s take a look at how the integration works and if it’s right for your business. 

Read More »

Something Wasn't Clear?

Watch the webinar!

Get to know Teams Calling and learn if it’s something for you and your organisation (or not) in an informal no obligations on-demand webinar with Nick Phillips.