Industry insights and commentary, latest Lightwire feature releases, and educational content to help you navigate the Australasian ICT landscape.
If you’re considering upgrading your Contact Centre or Service Desks phone system, look no further. In our latest video, Brendan & Nick discuss 3CX’s Contact
A frequent question we hear is “What’s the best voice solution for us?”. When it comes to voice solutions there’s no “one-size fits all”. The
We’re at Currumbin Wildlife Sanctuary, shining a bit of a spotlight on this not for profit organisation and talking about how Lightwire Business fits into
CSP Promo currently unavailable Unfortunately the CSP promotion is currently unavailable. We have received the following email on Friday, 14 August 2020. Hello Partners, We
Watch Sean Braybook from Mercury IT talk about light bulb moments and getting excited about improving productivity for companies with a simple adaptation of behaviour.
Teams Calling with direct routing, it’s great for some, and not so great for others. Watch this video and learn what you should be looking
https://vimeo.com/442181106 People aren’t huge fans of getting really high phone bills, so they want to know that when they make a lot of calls they
A big thank you to our advisory board participants who sat down with us over the last few weeks to detail their priorities for the
https://vimeo.com/438731294 Microsoft licences for Teams Calling, it’s not a super exciting subject, but it is very important because if your business is looking at moving
Big news for Lightwire this month with the company featuring in the list of qualifying entities under the 2019/2020 NZ Telco Levy. What is the
You use Teams already and you want to know whether Teams calling with Direct Routing is right for your business. Let’s take a look. There
Teams Calling is a great option for organisations running the Microsoft stack, but it’s not ideal for every business. If your organization doesn’t require the
