Industry insights and commentary, latest Lightwire feature releases, and educational content to help you navigate the Australasian ICT landscape.
See and set your own voice rates based on call types and/or destination prefixes inside our customer portal, illume. https://vimeo.com/463168318 New Feature: Wholesale Rebilling for
Keeping track of Hyperfibre rollout shouldn’t be difficult. We combined Chorus’ & Ultrafast Fibre’s (UFF) hyperfibre rollout plans into one easily readable A4. Enable confirmed
Free 14 day Teams Trial offer, explained by Brendan (and Fang). If you’re thinking of getting started on the most cost-effective channel based approach to
Chorus were the first to announce and release it, UFF followed a bit later, Enable are aiming for something to happen later in 2020 and
If you’re considering upgrading your Contact Centre or Service Desks phone system, look no further. In our latest video, Brendan & Nick discuss 3CX’s Contact
A frequent question we hear is “What’s the best voice solution for us?”. When it comes to voice solutions there’s no “one-size fits all”. The
We’re at Currumbin Wildlife Sanctuary, shining a bit of a spotlight on this not for profit organisation and talking about how Lightwire Business fits into
CSP Promo currently unavailable Unfortunately the CSP promotion is currently unavailable. We have received the following email on Friday, 14 August 2020. Hello Partners, We
Watch Sean Braybook from Mercury IT talk about light bulb moments and getting excited about improving productivity for companies with a simple adaptation of behaviour.
Teams Calling with direct routing, it’s great for some, and not so great for others. Watch this video and learn what you should be looking
https://vimeo.com/442181106 People aren’t huge fans of getting really high phone bills, so they want to know that when they make a lot of calls they
A big thank you to our advisory board participants who sat down with us over the last few weeks to detail their priorities for the
