Our Revamped Voice Plans

We’re proud to announce that our voice plans are now more flexible than ever so you can attract and retain more business.  

Plans can be tailored to suit customers’ needs and adjusted easily for cost-effective voice solutions that allow you to maximise your margins and commissions.

Along with our superior customer service, our goal is to provide you with the most reliable and scalable voice solutions to meet your needs in the ever-evolving digital landscape.

What's Changed?

  • Simplified Pricing & Terms: Our pricing terms are now easier to understand and more competitive making it simpler for you to choose the plan that best suits your needs
  • Seamless Plan Changes: Easily switch between plans as your needs change, with improved margins providing more value
  • No Long Contracts: We’ve eliminated long-term contracts, adjusting price points for greater competitiveness
  • Enhanced Bundles: Our bundled plans now include increased mobile minutes, and we’ve added a new mobile minute pack option for added flexibility
    • Generous allocations of phone numbers and mobile minutes, catering to a wide range of business needs
    • Additional mobile minute packs can be added and stacked, allowing for cost-effective growth in call volumes as your business expands
  • Renamed Plans: To better comply with regulations, our unlimited plans are now called “Boundless”
    • Enjoy the peace of mind that comes with unlimited fixed national and mobile calls to New Zealand and Australian numbers
    • Unlimited inbound calls to 1800 and 1300 numbers in Australia, offering further cost savings and predictability
  • Granular Channel Counts: We’ve introduced more granular channel counts across all voice services. Combined with our Voice Channel Utilisation tool, you’ll receive proactive notifications when you’re approaching your channel limits, helping you find the perfect size for every customer
  • 3CX Services: We’ve separated hosting from SIP Trunk services, making it easier to change plans and providing more SIP options
  • PAYG Plans: More Pay-As-You-Go (PAYG) plans have been introduced, giving you additional flexibility
    • Ideal for businesses that predominantly have inbound calling
    • Low-Cost Option: Provides a cost-effective solution without the need for large upfront commitments
  • Porting Simplified: Porting has now been separated out to better reflect the complexities involved, ensuring a smoother process for you
  • Volume Breaks on DDIs: We’re now offering volume breaks on DDI (Direct Dial-In) numbers, providing more cost-effective solutions for your growing needs

We're here to help

If you’d like to know more about our voice plans or becoming one of our Partners we’re more than happy to help. Get in touch with us!

Recent Posts

Embargo period 2024-2025

Local Fibre Companies (LFCs) will be implementing a level of change restriction on some parts of their network environment over the 2024-25 Christmas holiday period.

Read More »

3CX v20 – New Features Update

After a 3CX v20 system upgrade, you may notice features that are different from what you’re used to. We’ve put together a summary of some main changes and improvements, in Version 20.

Read More »

Voice Ordering Tool

With the release of our new voice plans, we’ve also updated our voice ordering tool in illume. See our step-by-step guide to placing a new voice order quickly and easily.

Read More »

Listen to the podcast