Lightwire Resources

Industry insights and commentary, latest Lightwire feature releases, and educational content to help you navigate the Australasian ICT landscape

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Episode 17 - Kurt Rodgers - Hyperfibre
Podcast
Lightwire

17. Hyperfibre with Kurt Rodgers

Introduction Enable complete utilisation of the cloud by taking the breaks off your client WANs. Kurt Rodgers, Network Strategy Manager for Chorus, NZ’s largest fibre

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Episode 16 - Teams Phone
Podcast
Lightwire

16. What Teams Phone Lacks

Introduction Not sure whether Teams Phone is the fit for your clients? Wondering how to scope it? In this episode, Brendan & Nick walk through

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Hyperfibre Guide
Blog
Lightwire

Hyperfibre Guide

Chorus were the first to announce and release it in 2020, Tuatahi First Fibre (TFF) followed a bit later, Enable launched it in 2021, and

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blog cover hyperfibre tail extensions 01
Blog
Nick Phillips

Hyperfibre Tail Extensions

Earlier this month, Chorus NZ Limited announced it was expanding their Bitstream Tail Extension Service (TES) to include Hyperfibre from May 7. Our clients and partners will benefit

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Episode 11 - Understanding 3CX
Podcast
Lightwire

11. Understanding 3CX

Introduction Join Brendan and Nick for a deep dive into the good, the bad, and the future of 3CX Unified Communications without the sales pitch.

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PLAYBOOK

nbn™ Playbook

NBN is Australia’s version of UltraFast Broadband (UFB) and it connects over 11 million premises nationwide. If you’re looking to target internet deals on both sides of the Tasman – you’ll need to understand NBN.

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B2B Internet services in NZ - guide for Australian Telco and MSPs

B2B Internet Services in NZ

Guide for Australian telcos & MSPs B2B Internet services in NZ Do you have clients with branch offices in NZ? Are you looking to target trans-Tasman deals? This guide will give you all the detail you need to make procurement easy across the ditch. No forms, no spam, no cold

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blog cover teams calling playbook

Teams Calling Playbook

Teams Calling playbook This isn’t a sales doc and you won’t find much in the way of pricing or sales pitches. However, you’ll learn what Teams Calling (also known as Teams Phone); What Teams Calling can and can’t do How to configure the Microsoft Environment How Teams Calling integrates with

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blog cover teams calling webinar

Teams Calling Webinar

Teams Calling Webinar Get to know Teams Calling and learn if it’s something for you and your organisation (or not) in this informal no obligations on-demand webinar. Watch Webinar What’s this webinar about? After watching the Teams Calling webinar below you’ll know all about; Teams Calling (with Direct Routing) Who

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illume resources

Managed Service Providers deliver user experiences that delight and drive efficiency for the client as well as their own profitability with illume. 

Every Lightwire partner has access to illume and this resource page helps you make the most of our customer portal, illume. 

Use the navigation menu below to navigate to items you want to learn more about or book a demo. 

illume How to videos

Scroll down to see the videos or navigate to the relevant video category by clicking on one of the items below.

Reporting Features

You can’t add value if you don’t know what’s going on. The reporting features in illume will arm you with real-time and historic data, so you can make informed decisions. 

Pulse features

Keep a “pulse” on your Lightwire services with this shareable dashboard that allows you to see the status of all your services in a blink of an eye. 

tickets

Create, read, and reply to support tickets right inside of illume. All your support tickets in one organised place – say goodbye to sorting through email chains. 

Finance Features

Features to reduce finance and admin overhead as possible for our clients from wholesale rebelling to activity statements – you can find it in illume. 

Admin Features

Get alerted on services, set up your account, and create new contacts or edit existing contacts. Here are the basics administrative features of illume. 

Our team are more than happy to show you the features of illume.

Simply contact us via phone, email or fill out our form to request a free illume demo.

3CX free trial
Blog
Lightwire

3CX – 14 Day Free Trial

3CX, our most powerful and cost-effective business phone system is free for you to test. Watch the video below to learn more about the free

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Is the Lightwire Partner Program Right For You?
Blog
Lightwire

Is Lightwire Right For You?

The Lightwire partner programs (channel or wholesale) are centred around the key concept that we’re here to help you succeed, to provide the building blocks

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combining AU & NZ minutes 4000x720
Blog
Lightwire

Combining AU & NZ Minutes

In the third quarter of 2020, Lightwire has released three great voice product initiatives. The first was unlimited calling on a per channel basis. The

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Panel Discussion - Hyperfibre
Blog
Lightwire

Panel Discussion: Hyperfibre

Jeremy Nees, The Instillery’s Chief Operation Officer joined myself and Nick for a quick discussion on Hyperfibre which offers insanely fast speeds at great price

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Hyperfibre Rollout
Blog
Nick Phillips

Hyperfibre Rollout

Keeping track of Hyperfibre rollout shouldn’t be difficult.  We combined Chorus’ &  Ultrafast Fibre’s (UFF) hyperfibre rollout plans into one easily readable A4. Enable confirmed

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