Digital Transformation is the use of new, fast, and frequently changing digital technology to solve problems. It’s also about making smart choices. Our thinking is
We’re updating the Lightwire login flow to improve security and improve your experience while using the suite of Lightwire tools that can be found inside
When it comes to making sense of 3CX reports, there are two distinct types of reports, your standard call reporting and on-demand reports that can
We will try and keep this section as “un-salesy” and to the point as possible, but it is essential that you understand the difference between
If your client has simple requirements, you’re off to a good start. And by simple, we mean simple call flows and a basic IVR or
In order to be able to advise your clients on whether 3CX is right for their business, you are going to need to know what
There are many ways to approach hosting for 3CX. You can run 3CX on a server in your client’s office, you can run it from
The Playbook your team needs to scope, design, sell, provision, and support self hosted 3CX.
Picking the right voice solution Teams Calling, 3CX Unified Communications, or SIP Trunking are all great products, and each has its own strengths and weaknesses.
You’ll probably be familiar with modern workplace apps like Teams, so we will take it as a given that you know the basics, so we
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