Your Trusted Partner
for Voice & Internet Services

Seamlessly reliable, scalable and support-driven Voice, Internet, Transit and WAN solutions for MSPs, IT Providers, telcos and businesses across Australia and New Zealand

Drive revenue & make customers sticky

You own client billing and tier 1 support – we provide the services and 24/7 support escalation access

Voice

Teams Calling, 3CX or SIP trunk solutions on a per service or carrier trunk level

Internet

Sell internet solutions in Australia and/or New Zealand under your own brand

WAN

MPLS and SD-WAN solutions designed to meet the needs of your clients

We complement your efforts,
not compete

“My telco partner just bought a MSP and provides managed services now.”

For MSPs this conflict presents risk. It can chip away at your revenue and ability to provide comprehensive a service.

Telcos are encroaching more and more into the MSP space and it’s more important than ever for MSPs to choose the right partner and secure their customers.

Lightwire Business complement your efforts and don’t compete with them. We offer every partner a non-compete agreement and stick to providing partner focused voice, data and WAN services that we do best.

Your success is our success

Every decision, detail and service is crafted to provide an exceptional experience for you

Partnering with over

0 +

MSPs, IT Providers and telcos across Australia and New Zealand

Never wait too long

10 Sec

Average call wait time for our sales and support teams over the last 30 days

RECOMMENDED BY MSPs

10 NPS

In annual survey that spans all MSP contacts from finance to tech

Why Partner with lightwire business?

We’re driven by our MSP partners. Every service we offer, every person we hire, and feature we add to our portal, illume, is designed to address the problems you and your clients face

Profitability

Bring in a steady stream of recurring profit from telco services and add additional value to your end-users via extra services like training sessions, physical phone management, call flow designs, and much more

Limit customer churn

You’re looking for a way to keep your customers sticky, and we have the product set that will ensure your eco system is tight and your clients have a fantastic experience

Greater share of wallet

You’re able to capture more of your client spend, which helps you become their defacto partner for everything IT, ensuring higher profitability and further limiting customer churn

Enabling your team

You know that you get the best out of your team by working with the best people, tools, and partners. Our team supports your team to do their best work from pre-sales to post-sale implementation

Brand

Your brand is your business. Every Lightwire Business team member and process is aligned to make you look good to your end-users. That’s why our NPS score is 50. 

Bring in a steady stream of recurring profit from telco services and add additional value to your end-users via extra services like training sessions, physical phone management, call flow designs, and much more.

You’re looking for a way to keep your customers sticky, and we have the product set that will ensure your eco system is tight and your clients have a fantastic experience.

You’re able to capture more of your client spend, which helps you become their defacto partner for everything IT ensuring higher profitability and further limiting customer churn.

You know that you get the best out of your team by working with the best people, tools, and partners. Lightwire’s team supports your team to do their best work from pre-sales to post-sale implementation.

Your brand is your business. Every Lightwire team member and process is aligned to make you look good to your end-users. The result? A NPS score of 47 with more than half of Lightwire partners rating us a 10/10.

Everything you need to know about NZ internet

Do you have clients with branch offices in NZ? Are you looking to target trans-Tasman deals? Or perhaps you just want to know how business internet services work in NZ?

Read the guide to get up to speed on everything from high-level market intel to service specific details and all the gotchas in between. No forms, no emails, no cold calls – 100% free.

b2b internet in NZ guide
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Pre-sales assistance

Scoped right, built right. Lightwire sales engineers partner with you to provide extensive pre-sales support and outstanding post-sales implementation so you can deliver the best possible experiences for your clients.

Jeremy Nees
Jeremy NeesChief Operations Officer @ The Instillery
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The Lightwire Business team act as an extension of our own business. From sales, to pre-sale design, support and provisioning, you're easy to get in touch with and always proactively looking to help. Your focus on customer led development helps us gain valuable service insights and has enabled us to streamline service qualification, delivery and support.
Sean Braybrook
Sean BraybrookPartnerships and Commercial Development Manager
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I've partnered with Lightwire Business for the past two years and am continually impressed by their prioritising of service excellence as a vital cornerstone of their organisation. Their focus on tailored client outcomes ensures that the communications tools a company is provided, aligns with the customer business goals to deliver a seamless experience.
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illume portal

Illume helps hundreds of MSPs up their game with proactive alerts. Data driven insights helps your sales team proactively identify sales opportunities to upsell clients. Real time reporting comes as standard on all services to help your NOC team deliver 10/10 end-user experiences.

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Service Stability

Your clients rely on the quality of their connection. 

Speed is a critical factor in determining whether an Internet Service Provider (ISP) is up to scratch, and one of the easiest ways for an ISP to ensure that it can provide the best possible speeds is to run a network free of congestion. 

Lightwire invests heavily in our network with our most utilised handovers averaging less than 50% of their capacity – meaning your clients will receive a quality internet service with minimal latency.

Sell more of the stuff you care about

Create space for your MSP offering

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Providing your clients with better support, features and the general infrastructure that allows them to future proof their ICT environment comes at a cost for the client.

Finding related areas to drive efficiencies or savings in their business makes it easier for the clients to accept the projects you care about.

Enable your clients to come out with a winning solution that allows them to gain greater efficiencies and future proof their ICT on a cost neutral basis through achieving savings in the voice and data space.

Kick off your Wholesale journey

Take the first step to become a Lightwire Business Wholesale Partner. We’ll respond within one business day.