Your Trusted Partner
for Voice & Internet Services
Seamlessly reliable, scalable and support-driven Voice, Internet, Transit and WAN solutions for MSPs, IT Providers, telcos and businesses across Australia and New Zealand
Drive revenue & make customers sticky
You own client billing and tier 1 support – we provide the services and 24/7 support escalation access
Voice
Teams Calling, 3CX or SIP trunk solutions on a per service or carrier trunk level
Internet
Sell internet solutions in Australia and/or New Zealand under your own brand
We complement your efforts,
not compete
“My telco partner just bought a MSP and provides managed services now.”
For MSPs this conflict presents risk. It can chip away at your revenue and ability to provide comprehensive a service.
Telcos are encroaching more and more into the MSP space and it’s more important than ever for MSPs to choose the right partner and secure their customers.
Lightwire Business complement your efforts and don’t compete with them. We offer every partner a non-compete agreement and stick to providing partner focused voice, data and WAN services that we do best.
Your success is our success
Every decision, detail and service is crafted to provide an exceptional experience for you
Partnering with over
MSPs, IT Providers and telcos across Australia and New Zealand
Never wait too long
Average call wait time for our sales and support teams over the last 30 days
RECOMMENDED BY MSPs
In annual survey that spans all MSP contacts from finance to tech
Why Partner with lightwire business?
We’re driven by our MSP partners. Every service we offer, every person we hire, and feature we add to our portal, illume, is designed to address the problems you and your clients face
Profitability
Bring in a steady stream of recurring profit from telco services and add additional value to your end-users via extra services like training sessions, physical phone management, call flow designs, and much more
Limit customer churn
You’re looking for a way to keep your customers sticky, and we have the product set that will ensure your eco system is tight and your clients have a fantastic experience
Greater share of wallet
You’re able to capture more of your client spend, which helps you become their defacto partner for everything IT, ensuring higher profitability and further limiting customer churn
Enabling your team
You know that you get the best out of your team by working with the best people, tools, and partners. Our team supports your team to do their best work from pre-sales to post-sale implementation
Brand
Your brand is your business. Every Lightwire Business team member and process is aligned to make you look good to your end-users. That’s why our NPS score is 50.
Bring in a steady stream of recurring profit from telco services and add additional value to your end-users via extra services like training sessions, physical phone management, call flow designs, and much more.
You’re looking for a way to keep your customers sticky, and we have the product set that will ensure your eco system is tight and your clients have a fantastic experience.
You’re able to capture more of your client spend, which helps you become their defacto partner for everything IT ensuring higher profitability and further limiting customer churn.
You know that you get the best out of your team by working with the best people, tools, and partners. Lightwire’s team supports your team to do their best work from pre-sales to post-sale implementation.
Your brand is your business. Every Lightwire team member and process is aligned to make you look good to your end-users. The result? A NPS score of 47 with more than half of Lightwire partners rating us a 10/10.
Everything you need to know about NZ internet
Do you have clients with branch offices in NZ? Are you looking to target trans-Tasman deals? Or perhaps you just want to know how business internet services work in NZ?
Read the guide to get up to speed on everything from high-level market intel to service specific details and all the gotchas in between. No forms, no emails, no cold calls – 100% free.
Pre-sales assistance
Scoped right, built right. Lightwire sales engineers partner with you to provide extensive pre-sales support and outstanding post-sales implementation so you can deliver the best possible experiences for your clients.
illume portal
Illume helps hundreds of MSPs up their game with proactive alerts. Data driven insights helps your sales team proactively identify sales opportunities to upsell clients. Real time reporting comes as standard on all services to help your NOC team deliver 10/10 end-user experiences.
- Service Qualification Tool
- Voice Self Ordering Tool
- Self Service DDI Tool
- Circuit & Transit Utilisation View
- Voice Channel Utilisation Reporting
- MSP Resources $ Ratecards
- Shareable NOC Dashboard
Service Stability
Your clients rely on the quality of their connection.
Speed is a critical factor in determining whether an Internet Service Provider (ISP) is up to scratch, and one of the easiest ways for an ISP to ensure that it can provide the best possible speeds is to run a network free of congestion.
Lightwire invests heavily in our network with our most utilised handovers averaging less than 50% of their capacity – meaning your clients will receive a quality internet service with minimal latency.
Sell more of the stuff you care about
Create space for your MSP offering
Providing your clients with better support, features and the general infrastructure that allows them to future proof their ICT environment comes at a cost for the client.
Finding related areas to drive efficiencies or savings in their business makes it easier for the clients to accept the projects you care about.
Enable your clients to come out with a winning solution that allows them to gain greater efficiencies and future proof their ICT on a cost neutral basis through achieving savings in the voice and data space.
Kick off your Wholesale journey
Take the first step to become a Lightwire Business Wholesale Partner. We’ll respond within one business day.
