Wireless Broadband

Do more from here.

Check if you’re in coverage for fast, reliable wireless broadband.

Residential rural broadband for the Waikato and Bay of Plenty

DON'T BE HELD BACK BECAUSE OF WHERE YOU LIVE.

Partner with us to make the most of rural living.

10 Min
Average Call Wait time

(Last 30 days)

0 Mbps
Average Download Speed

(Last 30 days – measured at time of install)

0 %
Average Tower Uptime

(All towers, average 30 days)

We care as much as you do.

Here’s why Lightwire makes a great partner for your rural internet and voice needs…

You won’t wait

With an average call wait time below 2mins, when you need us, you’ll get hold of our local support team quickly.

Optimised network

Network capacity and customer numbers are carefully managed to ensure peak time speeds don’t hold you back.

Your own portal

Access everything related to your internet service from one place. Check your data usage, change your plan, pay your bills, refer a friend, and much more.

Installed within 14 days

2 weeks is the longest you will wait to go live, or we take $100 off your first invoice.

Free install

A Lightwire engineer will come to your house, install a dish on your roof, place a Wi-Fi router in your lounge and run tests to ensure you are good to go. This is $990 worth of value, and it’s free on a 12 month term.

No Risk

Wireless broadband doesn’t work everywhere. If we can’t get you online then we won’t charge you a cent. If you don’t go-live, we don’t charge.

Wireless broadband Pricing

All Lightwire Rural Wireless Broadband plans include unlimited data from midnight to 8 AM.

1000GB

You want internet? We have heaps. Unlimited off-peak data.
$ 185 Monthly
  • Free install on 12 month term
  • $0.50 p/GB additional usage
  • Free WiFi modem included
  • Unlimited off-peak data

600GB

Frequently watch movies & work from home. Unlimited off-peak data.
$ 145 Monthly
  • Free install on 12 month term
  • $0.50 p/GB additional usage
  • Free WiFi modem included
  • Unlimited off-peak data
Most Popular

300GB

Casual browsing and movie or music streaming. Unlimited off-peak data.
$ 139 Monthly
  • Free install on 12 month term
  • $0.50 p/GB additional usage
  • Free WiFi modem included
  • Unlimited off-peak data

150GB

Entry plan to enjoy the best of Lightwire. Unlimited off-peak data.
$ 99 Monthly
  • Free install on 12 month term
  • $0.50 p/GB additional usage
  • Free WiFi modem included
  • Unlimited off-peak data

1000GB

You want internet? We have heaps. Unlimited off-peak data.
$ 185 Monthly
  • Free install on 12 month term
  • $0.50 p/GB additional usage
  • Free WiFi modem included
  • Unlimited off-peak data

Don’t know how much data you need? That’s okay, you can change your plan after you sign up without penalty via your customer portal. Move to a higher or lower data plan at any time with the click of a button.

Learn more about Lightwire’s rural broadband plans here.

7500 Rural Households already do more from here.

Half of our customers rate their experience with Lightwire as 10 out of 10. In our most recent rural survey, 2269 respondents gave us an average rating of 8.7.  Every month, 25% of our new customers join us as the result of a friend or relative referring them.

Rural living shouldn’t be about compromises. Enjoy rural living with city internet speeds.

Join over 7,500 rural households across the Waikato and Bay of Plenty that have already chosen to connect smarter with Lightwire.

Garry JohnstonPreviously with Vodafone
Read More
Recommended a rural friend to shift to Lightwire Broadband.Their experience - Installed smoothly and promptly. Great communication.Happy broadband users, streaming without worry for the first time in ages.They have already made a referral to their Neighbour.
Carl Dawson
Carl DawsonPreviously with FullFlavor
Read More
The team at Lightwire provide such a fantastic service. We recently moved to the Western BOP, and needed high speed reliable connectivity to be able to work effectively from home (Zoom, Teams meetings etc). When our existing DSL service was failing, through a neighbours referral we got onto Lightwire, called and had everything underway within a week. We leveraged the express install service which was worth the money for my situation and the experience from the initial call through to the installation team was amazing. The installer even helped move some existing cabling around for me to put additional wireless access points into our house to ensure strong signal. Couldn't be happier and have since referred them to our other neighbours. Thanks very much!
JimPreviously with Vodafone
Read More
Awesome Provider been with these guys before. Although only 1 week into it, so far so good. Safe to say the speeds are faster than what we were on which was 4G. Almost Fibre speeds, and even under peak times, the speed still maintains at a good rate. A rough average of what we get is around 40mbps, with max up to 75mbps and a min of 20mbps. See attached photo for reference. Good pings as well, so if you're a regular gamer like me, then you shouldn't have any trouble. Same with latency as well, which is also good. I noticed a drop in ping since shifting from 4G. Which was a plus, and obviously lets not forget that you have more data to play with compared to the capped and limited GB from 4G. But yea Overall, everything is up to the mark! touch wood. haha
Previous
Next

WORK FROM HOME.

You need an internet service provider that enables you to work from home, the kids to study from home and for you all to stream entertainment at the end of a long day. With us on board, your location won’t hold you back.

Work from home - Lightwire Rural
Lightwire Rural - Time back guarantee

Get time back.

We know the value of your time. You didn’t choose to live in the country to get stuck with problems like long support queues and faceless service. We promise that you won’t wait longer than 5 minutes in a sales or support call queue, your service will be installed within 14 days, and peak time download speeds won’t hold you back.

WORK FROM HOME.

You need an internet service provider that enables you to work from home, the kids to study from home and for you all to stream entertainment at the end of a long day. With us on board, your location won’t hold you back.

Work from home - Lightwire Rural
Lightwire Rural - Time back guarantee

Get time back.

We know the value of your time. You didn’t choose to live in the country to get stuck with problems like long support queues and faceless service. We promise that you won’t wait longer than 5 minutes in a sales or support call queue, your service will be installed within 14 days, and peak time download speeds won’t hold you back.

Frequently Asked Questions

Your speed will depend on a number of factors, including distance from our nearest tower, the capacity on that tower and how you are connecting to your Lightwire connection from within your house.

When we talk about speed, we are talking about the speed you can get from your Lightwire supplied router back to the speed test server on our network. This is different from the speed you can get over WiFi as distance from your router or number of other devices connected to the same network can affect that result.

With the above detail taken into account, we see average download speeds of 22.5Mbps across the network, and guarantee a download speed of 10Mbps during peak periods (8am to midnight). This means that if you aren’t getting 10Mbps or better, we will treat this as a speed fault and get it sorted for you.

In designing our plans, we have tried to find a balance between ensuring our costs are covered and keeping your costs as low as possible.

When it comes to installation, we need to install a dish on your roof that will point at a tower on a   nearby hill, and install a WiFi router. All of this is done by a Lightwire engineer.

If you sign a 12 month term, we do all of this for free.

On a 6 month term, we can’t be sure that we will have you with us long enough to earn a return on the cost of the install, so we pass on $490 of the cost as a one-off installation charge.

Lightwire gives you unparalleled flexibility. Regardless of which plan you sign up to, you can upgrade or downgrade that plan at any time without penalty. This is done via your customer portal.

Upgrades take effect immediately, and plan downgrades take effect at the start of the following month.

Unfortunately, even with the use of sophisticated software, we can never be 100% sure that we can connect a service at an address until our installer has attended site and made an attempt.

To get you connected we need a clear line of sight between somewhere on your property and one of our towers, and that tower needs to be close enough for the speeds to be acceptable.

When you sign up, we know how close you are to a tower, so we are pretty sure that you can connect. Once you lodge an order, our team manually checks whether any hills will get in the way or whether we have seen a failed install at the same (or nearby) address previously. If that all looks good, your order goes to an installer.

The last issue we usually see is that of trees. We can’t see these using our software, so it is always the last hurdle to clear.

If distance, hills and/or trees aren’t an issue, you are almost certainly able to connect. The best option is to start by lodging an order, there is no cost to you if we can’t get you connected.

Lightwire’s industry-leading customer portal “Illume” helps you get the most out of your internet connection by providing real time insights, metrics and alerts for all your Lightwire services.  

Our team offers excellent customer service, competitive pricing, transparent practices, and fast internet speeds.  

Need help deciding?

Chat with us

Our friendly experts can answer any of your rural connectivity questions. 

Ask away

give us a call

On average you’ll get one of wireless broadband specialist on the phone in less than 2 minutes.

0800 12 13 14

email us

Not in a rush? Shoot us an email and we’ll be in touch as soon as possible.

sales@lightwire.co.nz

Your internet speeds and service uptime are our top priority.

What’s more, online sign-up is easy.

You’ve made a great decision to live rurally. Make another.

Let’s connect.