With our Platinum tier and status as a preferred and supported SIP trunk provider, we already help hundreds of customers that are hosting their own 3CX instances across Australia and NZ. In addition, we have hundreds more customers on our managed hosted 3CX solution. This last move was required to close out the full suite of 3CX elements for Lightwire to become a solutions provider.
As of Jan 1st 2021, that move has been locked in.
The flexibility of deployment models is a key factor in 3CX’s success, and as Lightwire strives to supply the building blocks for our partners’ success, the ability to provide modular elements of the 3CX ecosystem, each designed to suit the unique requirements of each build, made perfect sense.
Some clients are going to just need a license. Others will need a license and a SIP trunk. Some may choose to outsource the whole lot to Lightwire to manage as a hosted solution. In any case, our team of advanced certified 3CX engineers are ready to help.
With the fantastic set of features and price points offered by 3CX, we see this product having a strong future. With mobility being front of mind for business since COVID hit, 3CX ticks that box with its smartphone app and web client, while ensuring that advanced features such as call recording and call centre reporting can be maintained.