Teams Calling Features & Limitations

Teams Calling Features

Teams Calling is a great option for organisations running the Microsoft stack, but it’s not ideal for every business. If your organization doesn’t require the advanced features of a business phone system (PBX) you’ll be in for a treat. Teams Calling powered by Lightwire Business adds high quality calling capabilities right within the Microsoft Teams […]

The Pay Per User Model for Voice Solutions

Brendan Calling

Surely, this can’t be the best option? You only get value out of Teams Calling or any voice solution if all staff members can make and receive calls, internally and externally. However, there is one key factor limiting the adoption of mobile friendly and intuitive voice solutions like Teams Calling – namely the pay per […]

Teams Calling Launching April

Microsoft Teams Launching 1 April

Lightwire is a predominantly channel-focused business, and our partners and wholesalers know Microsoft’s products/services inside out. The feedback we have received is that many partners are looking to merge comms into Teams where the feature set suits their client’s requirements. Lightwire is going to enable our customers and partners to make this happen. Microsoft Teams […]

What is Hyperfibre?

hyperfibre

The last few months everyone in the New Zealand telco industry has been talking about Hyperfibre. But what type of organisation is Hyperfibre suited to? After reading this post you will know what Hyperfibre is, the type of organisation it targets, and the technology behind it. Chorus was the first to coin the word “Hyperfibre” […]

Dr. Murray Pearson & Lightwire Scholarship

Dr. Murray Pearson and Lightwire Undergraduate Scholarship

Lightwire is a proud to be backing the Dr. Murray Pearson and Lightwire Undergraduate Scholarship, supporting one lucky student in their second year of study in an undergraduate degree in computer science. “Lightwire continues to recruit a number of graduates from UoW each year and has a strong partnership with the university and its students, […]

Business improvements by our Clients

Customers at the steering wheel

Without our customers, we don’t exist. Pretty obvious I know, but through focusing on that simple reality we have realised that we need to bring in our customers to help plan the journey we are taking them on. The feedback gained is helping us improve and deliver better services, services that we know have our customer’s buy-in.  One way that […]

ISP Peering Issues with Google

ISP Peering Issues

A number of ISPs had trouble with Google last week, but not Lightwire. Why? Last Friday a number of New Zealand and Australian ISPs experienced severe packet loss to Google, the issue appeared to impact some ISP’s accessing Google via a public peering exchange’s, but thankfully Lightwire was immune to the issue. All ISPs have […]

The only 3CX preferred partner on both sides of the Tasman

The only 3CX preferred partner on both sides of the Tasman

We are always looking at ways to add additional value for our clients. In order to add extra value, it made sense to expand on our existing business voice and telecom knowledge by partnering with 3CX. That was a while ago, and Lightwire has come a long way since then. Lightwire Business is now the […]

Lightwire’s Advisory Board

Lightwire's Advisory board

At Lightwire, we have been throwing a hell of a lot of time, effort and money into improving the business user experience, but recently we stepped back and paused to ask ourselves a few critical questions; How do we know that what we are working on aligns with our customer’s priorities? Do our customers know […]