3CX Per Channel Model

Introducing The Per Channel Model

Per user charges sound great until you realise you are paying for calls your staff aren’t making. That’s why Lightwire 3CX is based on how many simultaneous calls you can make. Every concurrent call uses a channel and users share channels. By sharing Channels all users can make and receive calls with 3CX. 

The per channel model is a simple concept that makes the uptake cost significantly lower, especially for corporate and enterprise entities. 

Join of Happy 3CX customers

Questions regarding our pricing structure? Send us a note at sales@lightwirebusiness.com or let’s chat over the phone on AU: 1300 016 678 or NZ: 0800 534 567

Choose the channel type that works best for you

Fixed Bundles

A generous allocation of phone numbers and minutes are included. More mobile minutes can be added to allow for cost effective growth in call volumes.

4 Channels starting from $169 per month

Unlimited Calling

Budgetary certainty with unlimited fixed and mobile calls to NZ and Australia, even calls to 1300 numbers in Australia are unlimited.

4 Unlimited Channels starting from $441 per month

Fixed Bundles

Bundle prices are based on how many channels you require and the contract term. 

4 Channel Bundle

3CX Starter Bundle
$ 189 Monthly
  • Up to 5 DDI Phone Numbers
  • 6000 local minutes (NZ)
  • 2000 national minutes (AU/NZ)
  • 50 mobile minutes (AU/NZ)

8 Channel Bundle

Most Popular 3CX Bundle
$ 359 Monthly
  • Up to 10 DDI Phone Numbers
  • 12000 local minutes (NZ)
  • 5000 national minutes (AU/NZ)
  • 100 mobile minutes (AU/NZ)
Popular

16 Channel Bundle

Make more calls
$ 675 Monthly
  • Up to 20 DDI Phone Numbers
  • 25000 local minutes (NZ)
  • 10000 national minutes (AU/NZ)
  • 1500 mobile minutes (AU/NZ)
Great Value

Bundle prices above are based on a 24 month term. Setup charge and porting charge per number applies. Excludes GST.

12 and 36 month term plans available on request.

Unlimited Calling Pricing

Unlimited calling bundles pricing are based on how many channels you require and the contract term. 

4 Channel Unlimited

Best option for organisations with 10 users.
$ 380 Monthly
  • Up to 5 DDI Phone Numbers
  • Unlimited outbound minutes to NZ/AU landline and mobile
  • Unlimited outbound minutes to Australian 1300 numbers

8 Channel Unlimited

Most popular for organisations with less than 25 users
$ 720 Monthly
  • Up to 10 Phone Numbers
  • Unlimited outbound minutes to NZ/AU landline and mobile
  • Unlimited outbound minutes to Australian 1300 numbers
Popular

16 Channel Unlimited

Excellent for less than 50 users
$ 1340 Monthly
  • Up to 20 Phone Numbers
  • Unlimited outbound minutes to NZ/AU landline and mobile
  • Unlimited outbound minutes to Australian 1300 numbers

Unlimited Calling is not intended for calling centers. T&Cs apply. 

Pricing based on 24 months and excludes GST. Setup charge and porting charge per number applies.

12 and 36 month term plans available on request.

Select fixed bundles or unlimited calling above to see pricing

Unlimited Calling Pricing

Unlimited calling bundles pricing are based on how many channels you require and the contract term. 

5 Channel Bundle

Best option for organisations with less than 15 users.
$ 300 Monthly
  • Up to 5 DDI Phone Numbers
  • Unlimited outbound minutes to NZ/AU landline and mobile
  • Unlimited outbound minutes to Australian 1300 numbers

10 Channel Bundle

Most popular for organisations with less than 30 users
$ 600 Monthly
  • Up to 10 Phone Numbers
  • Unlimited outbound minutes to NZ/AU landline and mobile
  • Unlimited outbound minutes to Australian 1300 numbers
Popular

20 Channel Bundle

Excellent for less than 60 users
$ 1200 Monthly
  • Up to 20 Phone Numbers
  • Unlimited outbound minutes to NZ/AU landline and mobile
  • Unlimited outbound minutes to Australian 1300 numbers

Need more Channels?

Make sure you never run out of channels to run your simultaneous calls by adding more channels to your bundle. We have bundles to suit your needs.

Need 12 or 36 Month Term Pricing?

The longer the contract term, the lower the price. 36 month terms can save you up to 40% on unlimited calling bundles.

Frequently Asked Questions

The 3CX 14-day trial is on an already in production instance, so it’s like any other 3CX we host, but we just add those who want to test to it. It’s already set up to do Australia and New Zealand calling.

You’ll have 14 days to try 3CX, no contracts and totally risk free. We will set you up with test extensions and temporary numbers.

We will be in touch before your trial period ends to see how your experience has been and what you would like to do next. Your 3CX service will stop automatically after the trial ends, so if you don’t like it, you won’t have to do anything. Simple as that.

We are keen to ensure you get a feel for the user interface and functionality of the system so you can make an informed decision for your business, but there is no pressure to take up the free trial offer. You can also request a free, customised demo and have a Lightwire Business 3CX expert show you the full suite of 3CX features.

Before, during, or after your trial period, we are here to help! Please reach out to your Account Manager or contact Sales at sales@lightwirebusiness.com

You can upgrade your 3CX license at any time during your contract term after purchase, but downgrades aren’t possible until term expiry, so best to err on the side of caution and increase channels as required.

Not for the trial, but if you choose to proceed with a purchase, we have a minimum term of 12 months, and lower pricing on 24 and 36 month terms.

Unsure which plan is right for your business? Contact sales@lightwirebusiness.com and we’ll help you choose the best path forward based on your business goals.

You can reach our finance department at finance@lightwirebusiness.com 

At Lightwire Business, we take your security very seriously:

  • All interactions with Lightwire Business are encrypted with SSL over the Internet.
  • Lightwire Business’ databases are kept in a private network, completely inaccessible from the public Internet.
  • Lightwire Business doesn’t store user passwords, so even if our database were to be hacked, it would be impossible for the attacker to gain access to your communications platform.

Lightwire hosts all 3CX services in AWS to ensure that up-time and resiliency is optimised.

AJ Williams
AJ WilliamsManaging Director @ Mercury IT
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Lightwire offers 3CX at extremely competitive rates while providing market leading service and support. Mercury IT prides itself on partnering with the best in the business, and with Lightwire we know our clients are in good hands.
Ed Blackman
Ed BlackmanChief Technology Officer @ Reckon
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The 3CX solution offered by Lightwire enabled low cost and rapid deployment for several hundred of our staff while providing mobility through the PC client and smartphone app. When the COVID-19 threat emerged, we were able to transition all staff to work from home immediately with no disruption to our customer experience.

Why not try 3cx?

We have set up a test 3CX instance for you to try. Judge 3CX and our service with 3CX test trial extensions for 14 days, risk free. 

Choose a better way to get connected